Privacy Policy

This Privacy Policy explains the policies of Néo Carbone inc. regarding the collection and use of information collected when you access https://neocarbone.ca (the "Service"). It describes your privacy rights and how you are protected by applicable laws.

By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy. Please do not use the Service if you do not agree with this policy.

Néo Carbone inc. reserves the right to modify this Privacy Policy at any time. The most recent version will always be available at https://neocarbone.ca.

Collection and Use of Your Personal Information

Information We Collect

When you use our Service, you may be asked to provide personal information to contact or identify you. We may collect the following data:

• Usage data
• Name
• Email
• Mobile phone number
• Social media profile (if applicable)

Usage Data

Usage data may include:

• IP address
• Web page requests
• Referring pages
• Browser used
• Date and time of access

How We Collect Information

We collect information when:

• You fill out a registration form or provide personal information through the Service.
• You interact with our Service.

Your information is retained for up to 1800 days after your account termination, or longer if required by law.

Use of Your Information

Néo Carbone inc. uses your information only to:

• Provide, operate, and improve the Service.
• Contact you regarding the Service, important updates, or security.
• Respond to your requests and provide customer support.

Aggregated and anonymized data may be used for statistical or Service improvement purposes, without the possibility of identifying individuals.

No personal data is sold or shared with partners, affiliates, or third parties for commercial or advertising purposes.

Sharing Your Information

Néo Carbone inc. will share your information, where applicable, in the following situations:

With your consent. Néo Carbone inc. will share your information for any purpose with your explicit consent.

Third-Party Sharing

We do not share your personal information with business partners, affiliates, or for marketing purposes.

Your personal information may only be shared in the following cases:

• With essential service providers (e.g., payment processors, emailing tools, hosting) and only to provide or operate the Service. These providers are contractually required to protect the confidentiality of your data and use it only within the scope of the Service.
• To comply with the law (authority request, legal proceedings).
• To protect our rights or investigate fraud or threats to our Service.

Under no circumstances is your data shared with third parties for advertising or commercial prospecting purposes.

Cookies

We use cookies to ensure the proper functioning of the Service:

• Strictly necessary cookies for login and user account management.
• Performance cookies for statistical analysis of site usage (never to personally identify you).
• Functionality cookies to remember your preferences.

You can manage your cookie preferences at any time.

Security

We implement security measures to protect your information against unauthorized access, loss, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and you use the Service at your own risk.

We are not responsible for the privacy practices of third-party sites accessible through our Service.

Contact Us

For any questions, contact us: